This statement of product guarantee protects against damages in the forms of premature wear, miss-fitment and manufacturer defects.
*Ameritrax recommends replacement of any visibly worn undercarriage part or any undercarriage part which has been used in excess of 1,000 hours. Please refer to your owner’s manual for information regarding part replacement guidelines for your specific type of machine.
Warranty Time Limitations — By Product Type
Non-Metal Core Tracks are under warranty for one year from invoice, with the last 6 months pro-rated.
Metal embedded/continuous steel cord tracks for compact track loaders are under warranty for one year from the invoice date, with the last 6 months pro-rated. By upgrading to OEM standards the undercarriage with new sprockets, idlers and rollers, this warranty is upgraded to a 12-month replacement warranty.
Metal embedded/continuous steel cord tracks for excavators are under warranty for 18 months, with the last 6 months pro-rated. Undercarriage parts such as front/rear idlers, sprockets, and rollers have a 6-month warranty from Invoice date.
Our product warranty grants customers with full product replacement on all of our new undercarriage parts & rubber tracks when the following criteria are submitted:
- Date of purchase of part(s) in question
- Copy of the original invoice*
- Make/model and year of the equipment
- Serial number(s) of equipment and/or parts
- Machine hours at install and machine hours at time of warranty claim
- Description of terrain and application in which product was used*
- Photographs of machine, product under warranty, undercarriage, and damage.
*Please note that warranty claims may be void if any indication of product abuse, improper installation of parts, improper track tension, improper matching of new/used product or product use on equipment with an excessively worn undercarriage is noted.